Effective Date: Jan. 1, 2025
Welcome to Cueveo. These Terms and Conditions ("Terms") govern your use of the Cueveo website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our Services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our Services on behalf of an organization, you are agreeing to these Terms for that organization.
2. Services Overview
Cueveo is an AI-powered platform that helps businesses schedule, manage, and route calls with customers. Our Services include call scheduling, calendar integration, messaging notifications, and AI-based call management tools.
3. Account Registration
To use some features, you may need to register and create an account. You agree to:
- Provide accurate and complete information
- Keep your account credentials confidential
- Notify us immediately of unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms.
4. User Responsibilities
You agree not to:
- Use the Services for any unlawful, harmful, or fraudulent purpose
- Interfere with the operation or security of the Services
- Access or use data that you do not have permission to use
- Attempt to reverse-engineer any aspect of the platform
You are responsible for all activity under your account.
5. Data Privacy
Our collection and use of personal information are governed by our Privacy Policy. By using the Services, you consent to the collection and processing of your data as described in that policy.
6. Intellectual Property
All content, trademarks, logos, and software associated with Cueveo are the property of Cueveo or its licensors. You may not copy, modify, distribute, or create derivative works without our prior written permission.
7. Subscription and Payments
Some features may require a paid subscription. By subscribing, you agree to:
- Pay the applicable fees on time
- Allow us to charge your payment method for recurring fees
- Cancel prior to renewal to avoid future charges
Prices are subject to change with notice.
8. Termination
We may suspend or terminate your access at any time for violations of these Terms or for business reasons. You may also cancel your account at any time through your dashboard.
9. Disclaimers
The Services are provided “as is” and “as available.” We make no warranties about:
- The accuracy or reliability of the AI-generated outputs
- Uninterrupted or error-free availability
- Suitability for your particular purpose
10. Limitation of Liability
To the fullest extent permitted by law, Cueveo shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of data, revenue, profits, or business opportunities
Our total liability will not exceed the fees you’ve paid in the past 12 months.
11. Indemnification
You agree to indemnify and hold harmless Cueveo and its affiliates from any claims, damages, liabilities, and expenses arising out of your use of the Services, your violation of these Terms, or your violation of any third-party rights.
12. Modifications to Terms
We may update these Terms at any time. We will notify you by email or via the platform. Continued use of the Services constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
14. Contact
If you have any questions about these Terms, please contact us at:
Cueveo, Inc.
Email: support@cueveo.com
Website: https://cueveo.com